Leisures at Leh Ladakh 5 Nights

• Only post-paid mobile phones work in Leh. Kindly check with your mobile network service provider before leaving on a tour.
• On Day 04 (from 12 pm) to Day 05 (till 11 am) you will be traveling in NO Mobile Network Zone / there ‘s NO Mobile signal network at Pangong Camp or sometime local BSNL network work with very low signals.
• In Nubra and Pangong - Electricity will be available from 07 - 11 pm.
• Since it's a high-altitude region, make sure to acclimatize yourself very well to avoid any sicknesses during the trip. It is very important to take complete rest on the first two days to acclimatize to the climate.
• Leh is a low level of oxygen and high altitude places, this makes your body lazy and week very fast. So, please avoid to run and keep drinking water/ hot water, this will make your body hydrated and help you to be active with less headache.
• Due to landing at 3500m sea level height - Midnight headaches is common in Leh, Ladakh areas. Just avoid dusty places/ use a mask and keep drinking warm water to avoid these problems.
• Carry important prescribed medicines with you on a tour. You will hardly find your important medicines in such remote areas in Nubra and Pangong.
• Carry some good woolen clothes and jackets to protect yourself while staying at Camp in Pangong.
• Travel light, carry less clothes, but carry necessary ones.
• Carry Sunglasses, hat/cap and sunscreen lotion of high SPF.
• Kindly carry your 2 passport size photographs and 1 photo id with address proof for the permits.

Winters in Leh Ladakh

• Leh situated at an elevation of 3500 meter above sea level. Climate become harsh in winters and temperature may remain from freezing level to minus 30 (-30) at certain places.
• As far as Leh city is concern you may expect the minus temperature in the nights from end of Oct till first week of April. Jan / Feb and March will record the coldest nights and day temperature might be in minus up to 10 (-10) D Celsius.
• High altitude lakes such as Pangong Tso / Tso Moriri Lake / Tso Kar Lake will be frozen up to end of April. Major rivers Like river India and Zanskar get frozen in winters.
• Due to minus temperature in Ladakh in winters you need to stay at defined and refined properties in Ladakh which has central heating facility.
• Make sure you are 100% comfortable with off-road experience and extreme conditions. Expect to encounter slippery, narrow, unpaved roads and stretches of grit and rubble with water flowing through them.
• Electric heaters are not in common to use for lack of Oxygen in the region which attract unforeseen disasters. Though local natives have their traditional way of living to use wooden/ Kerosene based heating system called Bukhari, which can be used for heating purposes and cook the food in their big kitchen cum dining area which can be used for living and dining together.
• Travelling in Ladakh in winters you have to stay your maximum nights in Leh city only as there is no accommodation or only Homestay available at Pangong Lake / Tso Moriri Lake / Tso Kar Lake and some of the other destinations in Ladakh.
• If we don’t get availability of accommodation at Pangong, then we will do Pangong lake same day and return to stay at leh.
• Leh will be your main base and from leh you can travel one place to another. We may arrange your accommodation at other places to stay if essential such as Nubra Valley / Indus valley Region or Snow Leopard Trek Trail.
• Most of the hotels and Guest houses in Ladakh remain closed from Oct to April and you have few possibilities to stay.
• The sequence of the day-wise itinerary for the Winter Ladakh Package may change during the trip depending on restrictions or any other unknown issues.
• We shall not be responsible for any change in the itinerary for the Winter Ladakh Package due to union issues, landslides, flight cancellations, weather conditions or any unforeseen events. The additional cost incurred will be in addition to the package price.

• This is quote only and we are not holding any confirmed reservations either in the airline or in hotel.
• The booking is processed after receiving the advance amount. If we fail to give you confirmation on your requested date than entire Advance amount is refundable to you.
• Flight tickets are issued on the basis of minimum available fare.
• We have made all possible efforts to make hotel related information’s as authentic as possible. We hold no responsibility if any of the information is found to be incorrect/changed. We solicit discretion of the customer before finalizing the hotel.
• If any sightseeing is not covered due to natural calamity or due to personal problem of the client there will be no refund for the same.
• VEG Dinner to be provided in Nubra & Pangong Camp Stay.

• Kindly reconfirm the departure terminal and the flight schedule from the airline before leaving for the airport.
• Please reach the airport 3 hours hours prior to the scheduled departure time.
• Web check-in is mandatory for all passengers. You will have to show your boarding pass / e-boarding pass along with your Identity card to the CISF staff at the Entry Gate. (Please Note: Airlines may charge for Web check-in Service. Applicable charges are not included in Package & need to be Paid by the Passengers only)
• A self-declaration will be taken during the process of web check-in. Boarding pass will be issued only once the passenger gives this self-declaration.
• Passenger will be checked for temperature and asked to display the status of Aarogya Setu app by the staff at entry gate of the airport. In case of non-availability of Aarogya Setu, passenger will be directed to a counter provided by the airport where Aarogya Setu app can be downloaded. A green status on your ‘Aarogya Setu’ App is mandatory to enter the terminal.
• If you are not able to print the baggage tag, then you should mention the PNR number and your name as registered in your booking on a thick piece of paper and affix it / tag it with a strong string to your check-in baggage at a prominent place for identification.
• If you are denied travel due to high temperature then a change in date of travel might be offered. The change fee might not be applied and you may change your flight for a later date by paying the difference in fare. This process is entirely at the discretion of the respective airlines.
• As an extra precaution, Airline are temporarily suspending Food and Beverage services on board. F&B consumption on board is not permitted. We recommend that they may be consumed at home or at the airport premises.
• During boarding and travel all passengers shall use face cover/mask. They will also follow hand hygiene, respiratory hygiene and environmental hygiene.
• During the flight if you feel unwell, having breathing difficulty or any other health related problems than such situation should be brought to the immediate notice of Airline cabin crew on board. Airline cabin crew will assist in handling the situation.
• Vulnerable persons such as very elderly, expectant mothers, passengers with ailments are advised to avoid air travel.
• In airline no seat is provided to Infant.

• Complimentary Arrival / Departure transfers are provided as per schedule fixed by the hotel. However this may require you to wait at the airport for short duration (1 to 2 hour). Guests are requested to remain patient in their sitting area until all the booked passengers have boarded the vehicle.
• Unless otherwise specified, all Complimentary transfers are provided by Non air condition vehicle only. Private transfers in air condition vehicle can be arranged at an Extra cost (Please check the cost at the time of making reservation).
• To avail the arrival transfers please check the hotel representative holding the placard of your name / hotel name.
• Transfers and Sightseeing tours (if included) are on SIC (seat in coach) / shared basis.
• If the return Flight is late in evening, the guest has to Check out from the hotel at 11 AM or at the time specified by the Hotel.

• Please provide government issued id’s to process the reservation.
• The guest must carry confirmed hotel voucher at the time of Check in at hotel.
• At hotel entrance guest will be checked for temperature and asked to display the status of Aarogya setu app. Normal body temperature and a green status on your Aarogya setu app is mandatory to enter in the hotel.
• Guests showing any Covid symptoms will be denied entry inside the hotel. In such cases applied cancellation charges will be at the discretion of the booked hotel.
• All the guests are requested to follow hand hygiene, respiratory hygiene and environmental hygiene.
• In hotels for an extra Adult / Child either Rollaway bed or mattress shall be provided.
• The request for an adjacent or an adjoining room will be on subject to availability.
• Room allocation (Twin bed / Double bed) is at the discretion of the hotel.
• The Standard check in time of the hotel is 2 PM & check out time of the hotel is 11 AM (exact timings may be reconfirmed with the hotel directly).
• For early check in and late check out the payment is to be settled directly by the guest.
• Buffet services are unavailable in the hotel restaurants.
• Fixed / chef choice meals will be provided to the staying guests as per booked meal plans.
• Numbers of meals are always corresponding to the number of nights booked. Breakfast is not provided on the day of arrival.
• Hotel has the right to claim the damages incurred by any of the guest.
• The guests are requested to take care of their personal belongings carefully and avoid leaving them unattended.
• Due to Covid Guidelines few of the Services like- Swimming pool, Spa & Gymnasium, Restaurants & Bar, etc. are not operational in the Hotel.
• The cost of additional services availed by the guest which are not part of our package inclusions are to be settled directly at the hotel.
• Mini bar facility (if available) in the hotels is on chargeable basis.
• It is mandatory to carry the age proof of children (02 to 11 yrs) and infant (below 02yrs) along with other travel documents. Child above 11 years shall be considered for an adult cost.
• This hotel is suggested on the basis of the feedback taken from our customers. Still we request you that before finalizing the tour with us kindly go through the website of the hotels and read the reviews.
• We have made all possible efforts to make Hotel related information as authentic as possible. We hold no responsibility if any of the information is found to be incorrect / changed. We solicit discretion of the customer before finalizing the Hotel.

• If due to pandemic lock down happens and the tour cannot be availed altogether then our liability will be limited to refund of tour money after deducting 10% of the tour costs and amount spent towards the booked services which is held up with service providers. Once the tour commences there shall be no refund.
• We shall not be bound to refund the amount held up with the service providers like Airlines, Hotels, etc. unless they refund us in our Bank account.

Important Information:

• All the documents will be delivered over the emails and through WhatsApp only.
• Per person cost is calculated on the basis of Minimum 02 adults travelling together and sharing one double room.
• Extra adult is the 3rd person who shares the same double room and is provided with an extra bed or roll away mattress.
• Mostly the hotels allow 03 adults in one double room with an extra bed or 02 adults and 02 children below 12 years of age with one extra bed.
• All the guests are requested to carry their photo identity proof in original & a photocopy to be produced & handed over at the time of Check In at the Hotel / Resort. This is mandatory. Airlines & Hotels may deny entry and services in the absence of these documents, in such cases we shall not be held responsible by customers.

Cancellation Policy:

• Advance booking amount to confirm the reservation: 100% of the package amount.
• If cancellation is made any time not less than 45 days prior to departure: 10% of total package cost.
• If cancellation is made 45 to 30 days prior to departure: 25% of total package cost.
• If cancellation is made 30 to 15 days prior to departure: 50% of total package cost.
• If cancellation is made 15 to 10 days prior to departure: 75% of total package cost.
• If cancellation is made within 10 days prior to departure or in case Passenger is No show at the time of departure, 100% of the tour cost shall be deducted.
• In case passenger is denied entry to board the flight due to health condition than entire package amount shall be forfeited. Request to change the date will be considered as new booking only.

Online Booking Procedure

• To book online, you need to make payment as per the minimum booking amount specified in “Book Online” section of this package OR Rs. 10,000/- per person.
• As soon as you make an online booking, you will receive a booking voucher in your email.
• You will receive a call from our support staff about your booking status.
• We will start the process at our end while you sit back at home and dream about your holiday.
• The balance payment would be collected as per the case mentioned below:
• If you are booking within 10 days of date of travel,
  • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
• If you are booking within 10 – 20 days of date of travel,
  • You will need to make payment of 75% of the tour package cost / tour components costs at the time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
  • Balance payment will be required to be paid at the time of confirmation of booking.
• If you are booking within more than 20 days of date of travel,
  • You will need to make payment of booking amount of Rs. 20,000/- per pax at the time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
  • Balance payment will be required to be paid at the time of confirmation of booking.
• If your booking is having tour components which needs guaranteed booking as per stipulated condition,
  • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
  • No cancellation will be allowed once booking is made even if by some reason short payment has been made. The tourist will have to make entire payment whether he or she travels or not.
• Once the entire package formalities are completed at our end, our representative will share package to you.

Standard Booking Procedure (in case of Offline Bookings)

• If you are booking within 10 days of date of travel,
  • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
• If you are booking within 10 – 20 days of date of travel,
  • You will need to make payment of 75% of the tour package cost / tour components costs at the time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
  • Balance payment will be required to be paid at the time of confirmation of booking.
• If you are booking within more than 20 days of date of travel,
  • You will need to make payment of booking amount of Rs. 20,000/- per pax at the time of booking process is undertaken.
  • Any amendment or cancelation made by traveler would be chargeable as per cancellation policy.
  • Balance payment will be required to be paid at the time of confirmation of booking.
• If your booking is having tour components which needs guaranteed booking as per stipulated condition,
  • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
  • No cancellation will be allowed once booking is made even if by some reason short payment has been made. The tourist will have to make entire payment whether he or she travels or not.